I look forward to working with you and am happy to reschedule as needed due to weather and various reasons that sometimes come up. If you are going to work with us you are deciding to do so because of the work you see on the website and not dependent on the final product as the measure. Photography is subjective and various conditions can affect the final product. You are paying for the work done, we strive to make a superior product but we reserve the right to deny a refund. That said I am sure you will be very happy and we do give refunds and credits all the time!